Business ProfileforFurniture Cart
Additional business information
Consumers allege that items ordered were received damaged. The business’s website states that a consumer should write damaged on the delivery slip and return the product. However, consumers have stated they are unable to see damage when they sign for the delivery as boxes are unopened and the boxes show no damage. Consumers have also alleged they have received furniture with missing parts such as the hardware. Consumers state they have waited months for the missing parts which render the furniture useless. Some consumers claim they were offered small monetary amounts to offset damaged goods instead of replacement.
BBB brought these allegations to the business and the business did not respond. BBB will continue monitoring the business.
At-a-glance
Related Categories
Business Details
- Location of This Business
- 37 Bon Air Dr, Warminster, PA 18974-4811
- BBB File Opened:
- 12/23/2013
- Years in Business:
- 6
- Business Started:
- 6/27/2018
- Business Started Locally:
- 6/27/2018
- Business Incorporated:
- 10/18/2013
- Type of Entity:
- Corporation
- Business Management
- Mr. Alex Utur, Owner
- Contact Information
Principal
- Mr. Alex Utur, Owner
Customer Contact
- Mr. Alex Utur, Owner
- Additional Contact Information
Email Addresses
- Customer Service
Customer Complaints
13 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/16/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Customer Reviews
7 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Manfred P
09/13/2023
Local BBB
BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.