Business ProfileforPipeworks Plumbing Heating & Air Conditioning

On Feb 4, 2022 I called "Pipeworks." I spoke with "****"- person in charge and explained my furnace had issues, and because the company installed the furnace, I was calling them to service it. He said the cost was $125, then changed the cost saying it would not be that much. On March 1 at 8:30 am, a tech named **** Haight came to my home. I took him to the furnace in the basement and he first had a cell phone call, from a female, and proceeded to talk about personal things with her. I dismissed that, and told him what was going on with the furnace. Unfortunately, I did not not supervise him. I have had other heating / plumbing companies in my home, and never had a reason to not doubt their work or expertise. I was wrong with Pipeworks. The young guy came up to my kitchen, and promptly said my issue was not the furnace but the duct work. He said he took a video of the inside of the furnace and proceeded to tell me how dirty the duct work was and I needed to have the duct work cleaned. He said he would be willing to do the work on a Saturday for $300, taking the duct work completely apart, power hosing the pieces and resemble. He told me Pipeworks does NOT do duct work cleaning. He then informed me he was to get paid $100 before he left my house. I told him I would send a check to Pipeworks, I was not comfortable giving a check with my information to him. He proceeded to argue that he had to collect the money and wasn't suppose to leave without collecting $100. **** Haight never, not once looked me in the eye during all this. I ended up giving him a check for $100. I called EOC (the local Economic Opportunity Council) to apply for assistance; I am a senior with limited financial resources. **** was told by EOC to come to my home and check that is what is wrong with my furnace. Three times **** has been a no call, no show. I have now been made aware, through prior Pipeworks employees that Pipeworks / **** scam people; one who actually quit the day **** became in charge