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Customer Review Ratings
Average of 89 Customer Reviews
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Review fromMarian R
Date: 06/24/2023
1 starHorrible! It’s run by whom.. AI? All jobs that don’t exist!Review fromJohn Y
Date: 06/23/2023
1 starI used a filter to delete any email with the word "Lensa" and it seems to workReview fromRebecca W
Date: 06/15/2023
1 starSigned up for what I thought was a job application. After uploading my resume I have received so many restricted and spam calls that I have had to mute my phone ringer. Receiving spam emails too. Be aware.Review fromMinnie M
Date: 06/07/2023
1 starBe AWARE… this company called me trying to offer me a job. I never applied to their company and when I asked for a address to their company she said it’s on Kirby in Houston Texas. Right away while on the phone I googled the address and nothing popped up. She then asked about my email address and after told me the job pay was $30hr. I’m not stupid so when she asked I stated to her that the hourly pay don’t sound right for that type of position she offered and she immediately said she’ll send it to my email and hung up. I’m coming across a lot of these scammers. If there’s no physical address or if you didn’t apply to a company on your own or if the pay is to good to be true it’s a scam.Review fromBarbara G
Date: 06/06/2023
1 starScam! They post jobs for top corporate companies with higher than normal pay & once the job hunter clicks the link for said job it will either redirect you to another site asking for your personal information or takes you to their site but there is no such job or anything even close to what they advertised to get you to click. Also they make you give personal information before getting dropped on their site. A bunch of BS & it should be illegal. Do not trust them. Do not waste your time.Review fromSteve R
Date: 06/05/2023
2 starsMy review is the same as I'm reading. Outdated jobs that are often no longer available. The only plus is that they are better than most (not good, but better) at finding the most relative jobs -- if only they could find ones that were current and be honest on when posted -- maybe design a bot to validate the job is still active instead of relying on sketchy posting on another site. I did send my suggestions to Lensa prior to posting in public, but got similar doublespeak as their replies to the reviews here. Word of advice: Actions mean more than words.Review fromMichael M.
Date: 05/30/2023
1 starMichael M.
Date: 05/30/2023
They might have been legit at one point, but I keep getting job offers from known spam/scam sites that use infinite popups and other bullshit. If Lensa in incapable of keeping out the scum of the Internet then they've joined em.Lensa, Inc
Date: 05/31/2023
Hey Michael - we apologize for any inconvenience caused by these job offers from spam/scam sites. Lensa strives to maintain a high standard of quality and authenticity in our job listings, and we have strict measures in place to prevent fraudulent or misleading postings. However, occasionally, some of these scams can slip through our filters. We appreciate you bringing this matter to our attention and assure you that we take reports of suspicious activity seriously. Our team is continuously working to improve our systems and promptly address any issues that arise. If you come across any specific job offers that you suspect to be spam or scams, please notify us immediately ([email protected]), and we will investigate and take appropriate action. Thank you for your feedback, and we apologize for any negative experiences you may have encountered.Review fromLensaNeverAgainsa F
Date: 04/24/2023
1 starLensaNeverAgainsa F
Date: 04/24/2023
Lensa is complete garbage. The people over at Lensa should feel ashamed for wasting our time. how lensa has not been sued for fraud, phishing and identity theft is beyond me. then they want to come on here and reply as if they did a little oopsie. nobody cares about your hollow apology. we want honesty and an actual opportunity to improve our lives and careers. Lensa abuses this and is nothing more than another cog in the wheel of countless job searching sites that send users in circles to random similar websites, clicking one "Apply Now!" link after the other, wasting everyone's time and effort and perpetuating an endless cycle of forfeiting your time and information for nothing in return but disappointment and frustration. jobs listed on Lensa are either old as hell itself, are full of blatant lies and misinformation, or never existed in the first place. the emails are sketchy and contain random links to websites that serve no real purpose other than to extract personal information. if you work at Lensa, and sleep happily every night thinking you are helping people improve their lives, you are lying to yourself.Lensa, Inc
Date: 05/31/2023
Hey there! We're sorry to hear about your frustration. We strive to provide a reliable and effective job search platform, and we apologize if your experience did not meet your expectations. We appreciate your feedback and will investigate the issues you've raised. Our team actively monitors job listings for accuracy and takes immediate action against any misleading or outdated information. We value your privacy and would never intentionally extract personal information through emails. If you have any specific concerns, please contact our support team at [email protected] and we'll work to address them promptly.Review fromStephanie M
Date: 04/18/2023
1 starStephanie M
Date: 04/18/2023
Soon as I've joined Lensa 24 I have had none stop scam calls. Some of the messages have said they are Lense 24 wanting to help me get back into school or they are calling to interview me for a job. DO NOT apply if you have already you're going to end up blocking a lot of numbers and e-mails. Also the job listings they send you via e-mail just keeps sending you to different sites when you click on the job link never taking you to an actual application. Again do NOT join or make a profile for this Company. Also the call number listed is the call number that has been leaving me messages about interviews and going back to college messages. If you guys were legit company this would not be happening shame on you!Lensa, Inc
Date: 05/31/2023
Dear Stephanie - we apologize for the inconvenience caused by the scam calls and misleading job listings. Our team works diligently to ensure the quality and legitimacy of job listings on our platform. We take these reports seriously and will investigate the issue further to address any potential gaps in our processes. Your feedback is valuable to us, and we appreciate you bringing this matter to our attention. If you have any specific information or details regarding the scam calls, please contact our support team at *****************.Review fromJenna R
Date: 04/13/2023
1 starJenna R
Date: 04/13/2023
I went on LinkedIn recently and am currently in the process of finding a fulltime remote job. I came across a seemingly perfect job for me which was data entry related paying from 250-3000 for single session or multi session studies and experience was not required. Right away, this seemed a little fishy and a little too good to be true.After doing some more research on the comapny, I found it was a probable scam (surprise surprise). I wanted to see if it would let me apply to the job and after clicking apply, it makes you type in your email address which sends you to a link which is literally a ''job search engine'' which brings you to non existent jobs. It is stressful enough to look for a job let alone have these scammers try and fool you.Lensa, Inc
Date: 05/31/2023
Hey Jenna - we apologize for any inconvenience caused by this experience. Our team actively works to identify and remove any fraudulent or misleading job listings. However, some scams can slip through the cracks, and we appreciate your vigilance in reporting this issue. We encourage all users to exercise caution and report any suspicious listings immediately. We will investigate the situation further to prevent similar incidents in the future. Thank you for bringing this to our attention.
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