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Find a Location

Inch & Co. Property Management has 1 locations, listed below.

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    Business ProfileforInch & Co. Property Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    7 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    400 Elmwood Blvd, York, PA 17403
    BBB File Opened:
    9/10/2021
    Years in Business:
    7
    Business Started:
    5/10/2017
    Business Incorporated:
    5/10/2017
    Type of Entity:
    Limited Liability Company (LLC)

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    11 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/29/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On 5/13/2022 my husband and myself signed a lease with Inch & Co Property Management to move-in 6/19/2022. Upon move-in we notified Inch & Co by telephone that we were not provided with a trash can. On 6/30/2022 we noticed that there was no air filter installed in the furnace, we put in a maintenance request which was resolved 6 days later. On 6/30/2022 we still had not received a trash can, so we entered a maintenance request, which was cancelled by Inch & Co the same day, we had to wait for the city to order and deliver it. On 7/27/2022 after 21:00 (after hours) half of our house lost power and would go on and off every few minutes. We put in a request and called the emergency request telephone number, but they could not send help until the next morning. On 7/28/2022 the technician that Inch & Co sent to the house ensured that there was no hazard or danger in the wiring and/or meter. We contacted *** Electric to notify them of the issue, and their technician informed us that we needed to leave the property immediately because there were multiple prongs on the base of the meter that were severely damaged, and they cut the power line going into the meter. We were not provided with housing/shelter until 4:56PM on 7/28/2022. The next morning we called for an update, to which they informed us that we were to check-out at 11:00AM that day and they would provide us with a hotel room later that evening if our electricity had not been restored yet, so they refused to provide shelter to 2 adults who work from home, 3 children (10, 8, & 1), a dog, and a cat. We were notified before check-out that the power had been restored and *** had inspected the property, but upon contacting *** we were told that was incorrect. After significant back and forth they paid for additional nights. We were unable to work during this time. They agreed to lease termination with no penalties but is refusing to provide documentation regarding the charges deducted from the security deposit.
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    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrice F

    1 star

    07/17/2024

    I had rented from this Property Management group and was experiencing water issues with the rental. Upon notifying them of the issue and receiving extremely high-water bills, (for example $1300.00 and $1800.00) they have made me responsible for these amounts and placed a judgement against me in the sum of $12,179.00 which $6,570.00 of that amount (what I can gather from the INCOMPLETE ledger sent to me) is for EXTREMELY HIGH water bills. I was not aware that they were going to put this on my credit report. I am now homeless with four children and cannot find housing because they have falsely put this on my credit. I have reached out to ******* for a detailed statement reflecting the charges and still have yet to hear anything. I feel this Property Management 1) does not care about the tenants and the upkeep of rentals i.e. water issues.2) their legal practices are shady, i.e. telling me not to show up for up court because the court hearing had nothing to do with back rent but due to water bills and would be corrected because it was not caused by me. 3) they do not respond back in a timely manner. I am a person that takes responsibility in whatever issues that took place in the home i.e. carpet, repaint, trash removal. But I WILL NOT take accountability for something that is not and was not my fault or in my control. Needless to say, this will NOT be the last that this company will hear from this previous tenant and all injustices will be justified. I am contacting the necessary entities to help me get this matter settled. DO NOT rent from this company! This company has made my life my children's life difficult. Because of this company, I have not been able to find housing at all.

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