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Business Profile

Rental Furniture

Budget Furniture, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rental Furniture.

Complaints

This profile includes complaints for Budget Furniture, Inc's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Budget Furniture, Inc has 2 locations, listed below.

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    • Budget Furniture, Inc

      31 Carlisle Ave York, PA 17401-3248

    • Budget Furniture, Inc

      1000 Roosevelt Ave York, PA 17404-2833

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:06/17/2022

      Type:Delivery Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      My fiance and I purchased a bedroom set in January of this year. The headboard to the bed was on back order till the middle of February. As of today June 17, 2022 we still have not received the headboard. I spoke with them today and they said it should be in next week and the reason for it not being in June 15th ia apparently they would not take a truck to pick it up because of the gas prices!! We have been waiting over 6 months for this to come in and it is excuse after excuse after excuse. They won't give out money back either!!

      Business Response

      Date: 07/22/2022

      Customer has every pc but headboard in his possession which is currently at our location waiting for him to pick-up.  If you need any further response you can call ***-***-****.  The delay was due to manufacturing not due to our firm.  

    Budget Furniture, Inc is NOT a BBB Accredited Business.

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