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Find a Location

Resume Now has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    • Resume Now

      City View Plaza II, 48 Road 165, Suite 6000 Guaynabo, PR 00968

    Business ProfileforResume Now

    Resume Services

    At-a-glance

    Customer Reviews

    1.02/5stars

    Average of 52 Customer Reviews

    Customer Complaints

    97 complaints closed in last 3 years

    34 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, PR 00968
    BBB File Opened:
    7/21/2020
    Alternate Business Name
    • NOW LLC
    Business Management
    • Customer Service Manager
    • David Malcolm Brown, Director
    • Dr. James Michael Smith, Director
    Contact Information

    Principal

    • Customer Service Manager

    Customer Contact

    • Customer Service Manager
    • David Malcolm Brown, Director
    • Dr. James Michael Smith, Director
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Should you hire a professional resume writer?

    Customer Complaints

    97 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/26/2024

    Complaint Type:
    Product Issues
    Status:
    Resolved
    On May 3rd, 2024 I purchased a $200 resume and $125 cover letter. I waited for my product, twice being told a writer was being identified. Upon receiving the products, I realized they had simply taken my work and simply formatted the resume differently. The cover letter was worse and even more generic. This type of work could have and most likely was done with AI. On May 17th, I called for cancellation of any billing and requested a refund and called back to check on the refund which an aggravated customer service agent said my refund would be processed in 3-5 days. I called back again on June 26th to talk to another aggravated customer service agent who kept informing me that I'm confused. I am not confused, but simply want a refund of money so that I can use my own work instead of the plagiarized regurgitated products I was provided.
    Read More

    Customer Reviews

    52 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Grant L

    1 star

    05/16/2024

    Offered to buy a subscription service with money back guarantee. Call them for said money back guarantee and they said it doesnt apply to the first month. No terms and conditions signed, just too the screenshot of what it said and this is overt fraud.

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