Business ProfileforWarwick Tree Service, Inc.

In Dec22 I received a quote from Warwick Tree for 4 days excavation @ $1600/day. In Mar23 I agreed to the four days and got on schedule week of 5/8/23. On site I was advised by operator that I only needed 3 days/excavation, plus material hauled away and fill brought in. They hauled one load of *********** and brought one load of clean fill in. At end of third day the job was not complete. They said they would complete for an add'l $500. They left equipment on site and job unfinished for 2 weeks, during which time it rained, and a serious drainage problem that did not previously exist became apparent, a result of their improper grading. I sent photos of the pooling (attached) and asked that this be corrected when he returned to finish the job. When he returned he did not correct grading, but said I would need to bring in loam to fix the issue. I reminded him that he had suggested this area be graded - it was not my idea or in my plan - and that this area was not meant to be grass, I didn't want to put loam there. The operator informed me he had no more time allowed for this project and left. I have two separate issues: 1. Warwick Tree billed me for services not provided: They billed me for a 4th day of excavation not provided, then when I emailed about it they claimed 4th day was "a wash" (see email) because they hauled one load out and brought one load in. It is not "a wash," those services/materials do not =$1600. 2. Warwick Tree suggested grading, rather than to dig a culvert on the side of my home, as I asked. I deferred to their supposed expertise, but was graded improperly, creating a drainage problem where none existed before. I attempted to resolve, asking them to return and fix the problem or give me credit toward hiring another company to correct. They refused, did not offer an alternate resolution, and responded with false information (emails attached).