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Business Profile

Home Renovation

Dion & Daughter Renovations, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Home Renovation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:10/18/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    *********************** came to paint my bathroom on September 30th Friday. He told me the cost would be 300$ via text message and thats how much I gave him. On Sunday October 2nd I texted him about all the mistakes he made. I included pictures. He did not respond until I texted a second number he had listed. He texted me back on October 5th. He argued with me back and forth and then finally he stopped answering me. I told him I wanted some compensation because now I have to fix it and do not feel comfortable at all having him come back to fix it. I texted him again on the 6th no response. I texted the second number on the 10th no response. On the 13th I called both numbers and he answered. He was screaming at me on the phone. Made rude comments and hung up on me. He said all you know how to do is sit home all day and collect your moms money. Then I called from another number and he again was yelling over me. Finally he said he would refund me 40$ and I said that would not be sufficient.He then said never mind im not giving you anything back Ill see you in court prior to that he said take me to court I dont care thats where everything was left.

    Customer Answer

    Date: 10/29/2022

    I have not heard from the business in response to my complaint.

Dion & Daughter Renovations, LLC is NOT a BBB Accredited Business.

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