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Business Profile

Tax Return Preparation

RDSL Tax Service

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tax Return Preparation.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/16/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am forced to call the police on this gentleman for straight robbing me. I met him for the first time end of October 23. I sat in his office and shared a spinach pie as he tried to seduce me to become his client. He was in and out taking calls, dealing with personal matters, as we discussed a series of potential accounting needs for my 6 different businesses. At the end of the meeting, we discussed him only doing a one hour accounting job to start. He mentioned going into surgery for 2 days but would get it done by month's end. Throughout November I emailed him and called and he never answered. I asked him for a refund on Nov 27th, 2023 after over a month with no response from him and finally he writes back. Your money is spent and you owe more. How did he spend my **** dollar retainer on one hour of work that he never did and never responded to me for a month. How was he working all this time unable to answer me. He claims to have randomly started working on other corporations I never tasked him with but never shared the work just an invoice of accounting work for companies I didn't even own. He said he would only do work that I authorized by email first. We would start with the one 941 task and that was it. I email authorized it. That was a one hour billing on his invoice for 125 bucks. When he fabricated this invoice, he also charged me 250 for our lunch meeting before I hired him. And **** for 24 months of statement posting on a company I don't own and which he won't explain what this work is. I asked him what is this work, what is statement posting, when did I authorize this? He says do not contact my office anymore. Can this really happen? Is this real?

    Business Response

    Date: 01/02/2024

    See attached response 

    Customer Answer

    Date: 01/02/2024

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    I wasn't sure what to do with this but if it's just to answer you and tell you there's been no resolution. I can do that right now and say, Yes, there has been NO resolution. The accountant literally robbed me and when considering police charges. I'm concerned about future customers being robbed by this accountant. He literally did nothing, never spoke to me and sent me a 2k bill for no rendered services. 

    Business Response

    Date: 01/08/2024

    See attached response

    Customer Answer

    Date: 01/08/2024

    Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

    [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]

    Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.

    FAQ

    Regards,

    ********

     

     

RDSL Tax Service is NOT a BBB Accredited Business.

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