Business ProfileforCoram Specialty Infusion Services

I receive remicade infusions. I had been going to Coram in *********** however got moved back to *********************** by my doctor. My husband also goes to Coram in ***********. I had an infusion LAST SUMMER 2022 at ****. Coram mistakenly removed $627.53 on 8/13/22 at 9:44am from MY ******* CarePath card to pay for one of my husband's infusions (although I was no longer a patient at Coram). It took many calls to Coram and ******* for me to figure this out. Coram told me that they would reimburse this money back onto my ******* card as **** still has not gotten fully paid for this infusion and is ready to send it to collections. Coram still has not refunded the money. I have spoken to many people at Coram including *****************************, manager, and ***************************** who told me that she would take care of it. I have called in followup and left multiple messages and have not heard back. I told **** that I'd like to file a formal complaint with the company. She said she would look into it and get back to me and she never did. Thank you for your help.