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Business Profile

Marine Contractors

Atlantic Marine Construction Co., Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/17/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We contracted Atlantic Marine Construction Co, Inc to build our pier and boat lift in Feb 2019 - the work was completed in August 2019. This was our vacation property and first pier we had built so we didn't realize that the boat lift platform and the rubber rail on the floater were missing. We contacted ***** as soon as we realized they were missing and he said he would check it out. We gave him the benefit of the doubt since it was early 2020 and COVID 19 was shutting places down - then the supply issue. Now ***** doesn't return calls or texts. We did get feedback from our neighbors (we recommended them) that he was aware of the missing items, but just didn't have the manpower. We have even told him to drop the items off and we will install them. We just want what we paid for.

    Customer Answer

    Date: 08/13/2023

    You want a warranty, but the problem isn't a service complaint, everything works on the pier.  The problem is that there are missing items - a boat ramp and  bumpers for the floater.  That was priced out and what we paid for, I did attach the invoice. 

Atlantic Marine Construction Co., Inc. is NOT a BBB Accredited Business.

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