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Find a Location

Stokes Toyota Hilton Head has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Stokes Toyota Hilton Head

      100 Fording Island Rd Bluffton, SC 29910-5115

    • Stokes Toyota Hilton Head

      3557 Trask Pkwy Beaufort, SC 29906-7157

    Business ProfileforStokes Toyota Hilton Head

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    2.67/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Stokes Toyota Hilton Head has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Stokes Toyota Hilton Head

        100 Fording Island Rd Bluffton, SC 29910-5115

      • Stokes Toyota Hilton Head

        3557 Trask Pkwy Beaufort, SC 29906-7157

      Location of This Business
      100 Fording Island Rd, Bluffton, SC 29910-5115
      BBB File Opened:
      8/10/1998
      Years in Business:
      41
      Business Started:
      1/1/1983
      Business Started Locally:
      1/1/1983
      Business Incorporated:
      1/1/1983
      Type of Entity:
      Corporation
      Alternate Business Name
      • Stokes Brown Toyota Scion
      • Stokes Motors Inc
      • Stokes Brown Toyota of Beaufort
      Contact Information

      Customer Contact

      • Daniel B Able, Director of Operations
      Additional Contact Information

      Fax Numbers

      • (843) 770-0054
        Primary Fax
      • (843) 815-4487
        Other Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/25/2023

      On Feb 3rd 2023 I went to the car lot to purchase a **** ***** that I was already prequalified for through ******* *** with a 2000 dollar down payment. ***** **** was my salesman and I asked him please do not run my credit because I’m already pre qualified through *** *** and I only want to work through them. Well they ran my credit a million times anyway. On top of that they wouldn’t give me the ***** I wanted because they wanted 3600 down instead of 2000. So I said no thanks then they decided to show me a **** ****** no bells or whistles 8000 miles I drove it home which I live 45min away and realized I didn’t like the car. I called and said I’m bringing it back the next day and they said no but we can look at another car. I get there and they tried to put me in a ***** with 78000 miles on it, I turned it down. They did not compensate me for driving there but asked me to come and still got nowhere. A month later I went to pay the car note and come to find out I had no deal on the ****** after a whole month. I got my lawyer involved. She said I could return the car since there is not deal on it. Once I called them and told them I was bringing it back and I wanted my 2000 back they said no and rushed to get a deal on my car after a whole month and tried to blame me. ***** then said we wouldn’t do anything like that we are a Christian car lot. It doesn’t mean that the workers are though. So for all of this ***** wanted to mail me a $50 dollar gas card. NEVER RECEIVED it and it’s been over a month. I called him and he stated that he would bring it to me personally because he and his wife was coming to ******** **. Next day heard nothing from him and another month has gone by. Instead I get a check on the mail for 4 bucks and 96 cents. I’m totally disgusted with this car lot and I will not recommend them to anyone. Here it is I’m stuck with a car I don’t like and they would not work with me at all they were only worried about getting money out of my pocket.
      Read More

      Customer Reviews

      3 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Joseph M

      2 stars

      05/19/2022

      I have repeatedly contacted Stokes Toyota Hilton Head to have them remove my contact information from any and all marketing and sales solicitations. On April 22, I was told that they had finally removed my contact information. Today, I received yet another marketing/sales solicitation. I consider this to be harassment, intentional or otherwise.

      Stokes Toyota Hilton Head Response

      05/23/2022

      *****************, on April 23rd per your request, we suppressed your information in our system. Suppressing your information ceases communication from the dealership. On May 9th you scheduled an appointment and had service work done on May 10th. (Repair Order#******) When you initiate contact with the dealership your information automatically becomes unsuppressed and we begin communication with you. Unfortunately there is no way to stop this process. We can suppress your information however the next time you communicate with us we will communicate with you as well. Communication is an important part of our customer service experience as you can imagine. I hope this helps and am happy to answer questions. Please reach out to me personally... ************ ***** Cooler

      Local BBB

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