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Find a Location

Doc's Pool Care LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Doc's Pool Care LLC

      305 President St Charleston, SC 29403-4643

    • Doc's Pool Care LLC

      228 Sweet Alyssum Dr Ladson, SC 29456-3899

    Business ProfileforDoc's Pool Care LLC

    Pool Maintenance
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Doc's Pool Care LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Doc's Pool Care LLC

        305 President St Charleston, SC 29403-4643

      • Doc's Pool Care LLC

        228 Sweet Alyssum Dr Ladson, SC 29456-3899

      Location of This Business
      305 President St, Charleston, SC 29403-4643
      BBB File Opened:
      5/3/2022
      Business Incorporated:
      1/4/2022
      Type of Entity:
      Limited Liability Company (LLC)
      Number of Employees:
      1
      Business Management
      • Ms. Sena Tremblay, Manager
      Contact Information

      Principal

      • Ms. Sena Tremblay, Manager

      Customer Contact

      • Ms. Sena Tremblay, Manager

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2022

      Complaint Type:
      Order Issues
      Status:
      Answered
      Last summer Chris who at the time represented himself as the owner of Doc's pool care. He was hired to install my above ground pool, which was purchased through leisure depot. We scheduled a date and he didn't show up, I called several times and after finally reaching Sena (Chris mother) and who apparently is now the owner... she stated they were delayed. I accepted it and moved on they showed up three days later. The ground wasn't graded properly, by Chris after the first attempt at putting up the pool- this was only discovered after I paid 700.00 to a water service to have to pool filled. Chris was present for this process. The pool was immediately drained and completely taken down. I then had to hire my own grading company to fix the problem with the grading that was supposed to be included in the install. After the ground the was graded Chris made his second attempt to install the pool. He final after several days got it up and installed, but not properly. We made him aware of the issues, and he sent me messages stating he was not charging me for the install because he was just happy he could "get it done". Fast forward to several months later Sena sends me a bill demanding payment to which I refuse. Now we are at the start of the season and the pool is completely unusable because of the improper install has caused the liner of the pool to rip based off of the "pavers" they installed under the pool which has rubbed the liner. I made constant with the owner and she advised I should sue her for the install because I never paid a dime which I was told not to by the owner of the company, and now also have a completely useless pool which two different pool companies are now quoting the fox.
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      Customer Reviews

      0 Customer Reviews

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      Local BBB

      BBB Serving Central South Carolina & Charleston

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