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          Find a Location

          Palmetto Citizens Federal Credit Union has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Palmetto Citizens Federal Credit Union

              1320 Washington St Columbia, SC 29201-3382

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              PO Box 5846 Columbia, SC 29250-5846

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              312 Blythewood Rd Blythewood, SC 29016-9516

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              500 Bush River Rd Columbia, SC 29210-7314

              BBB Accredited Business

            • Palmetto Citizens Federal Credit Union

              2100 W Dekalb St Camden, SC 29020-2071

              BBB Accredited Business

            Business ProfilePalmetto Citizens Federal Credit Union

            Credit Union
            Multi Location Business
            BBB accredited business

            Contact Information

            1320 Washington St

            Columbia, SC 29201-3382

            Get Directions
            Visit Website
            (803) 732-5000

            Business hours

            9:00 AM - 5:00 PM
            Business Hours
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 5:00 PM
            9:00 AM - 6:00 PM

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            2.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 12/1/2020

            Years in Business: 88

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This Company offers Credit Union Services

            Business Details

            This is a multi-location business.

            Find a Location

            Palmetto Citizens Federal Credit Union has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Palmetto Citizens Federal Credit Union

                1320 Washington St Columbia, SC 29201-3382

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                PO Box 5846 Columbia, SC 29250-5846

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                312 Blythewood Rd Blythewood, SC 29016-9516

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                500 Bush River Rd Columbia, SC 29210-7314

                BBB Accredited Business

              • Palmetto Citizens Federal Credit Union

                2100 W Dekalb St Camden, SC 29020-2071

                BBB Accredited Business
              Location of This Business
              1320 Washington St, Columbia, SC 29201-3382
              BBB File Opened:
              9/19/2011
              Years in Business:
              88
              Business Started:
              6/4/1936
              Accredited Since:
              12/1/2020
              Type of Entity:
              Sole Proprietorship
              Number of Employees:
              201
              Hours of Operation

              Primary

              M:
              9:00 AM - 5:00 PM
              T:
              9:00 AM - 5:00 PM
              W:
              9:00 AM - 5:00 PM
              Th:
              9:00 AM - 5:00 PM
              F:
              9:00 AM - 6:00 PM
              Business Management
              • Mr. Robert Dozier, President/CEO
              Contact Information

              Customer Contact

              • Mr. Robert Dozier, President/CEO
              Additional Contact Information

              Fax Numbers

              • (803) 255-0189
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/01/2024

              Complaint Type:
              Billing Issues
              Status:
              Answered
              I went to pay the escrow difference to my mortgage and Palmetto citizens who I refinanced through refuse to take the money. Now the difference is being added to my FIXED monthly mortgage
              Read More
              Read 10 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Jonathon J

              01/26/2024

              I have experience what's starting to look like racist actions 4 times in the last 2 years with the last one being on 1-25-2024 at 4 pm....I give u this date because I know the company has the power to pull the camera and listen and from there u will see what I went through to get some basic money orders with my own money.....I entered the bank at 3:50 and didn't exit til 4:30 all because I had to argue with the teller over money orders and the manager was pretending not to be there because I filed a report on her once before..... my name is Jonathan Jackson 803/940/1278.... because I don't believe in hiding behind the phone making comments that can't be defended

              Palmetto Citizens Federal Credit Union Response

              01/29/2024

              Thank you for bringing your concerns to our attention. We take the fair treatment of all our members very seriously and strive to always provide each person with exceptional service in a timely manner. We regret if we have not met those expectations for you. We would like to learn more about your experience and identify any ways we can improve our processes or training in the future. A member of our management team will be reaching out to you directly to discuss your unique concerns and address any questions you may have. Thank you again for providing this feedback and for being a Palmetto Citizens member.
              Read 2 More Customer Reviews

              Local BBB

              BBB Serving Central South Carolina & Charleston

              More Info on Local BBB

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