Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

MOLLY MAID of the Midlands and Columbia has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforMOLLY MAID of the Midlands and Columbia

    House Cleaning

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    1805 Bush River Rd, Columbia, SC 29210-6813
    BBB File Opened:
    1/15/2009
    Years in Business:
    16
    Business Started:
    10/1/2007
    Business Started Locally:
    10/1/2007
    Business Incorporated:
    12/21/2007
    Type of Entity:
    Corporation
    Number of Employees:
    14
    Alternate Business Name
    • Molly Maid
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:30 AM
    T:
    8:00 AM - 5:30 AM
    W:
    8:00 AM - 5:30 AM
    Th:
    8:00 AM - 5:30 AM
    F:
    8:00 AM - 5:30 AM
    Business Management
    • Mr. Mike Brown, President
    Contact Information

    Principal

    • Mr. Mike Brown, President

    Customer Contact

    • Mr. Mike Brown, President

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/18/2024

    Complaint Type:
    Customer Service Issues
    Status:
    Answered
    I had molly maids come out to clean my home due to moving out and booked 2 hours on Tuesday 3/12. They came over an hour late and left almost an hour early. I called while the two cleaners were still at my home sitting in their car letting the company know they hadn't completed the job since they didn't vacuum the home at all and the only thing they said was that the cleaners said we didn't request a vacuum at the beginning of service and that it was complete in their notes from the cleaners since they marked completed. Not only did they not complete the job and charged me in full for it but we didn't get the 2 hours as booked. A very simple resolution would've been to vacuum especially since we had almost an hour left within the 2 hour session.
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Janet K

    5 stars

    07/03/2024

    Leigh and Haley were Great..They arrived right on time and almost immediately started cleaning.. We talked for just a minute about my expectations then within 90 minutes my house was spotless.. They were very pleasant and knowledgeable of the way to clean a House in an efficient way..even advised me as to clean the wood floor between cleanings.. They even called me in to visually inspect before they left the house.. I would surely like to have them come back.. Thank you, Molly Maids..

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.