Business ProfileforGentlemen Movers
At-a-glance
Related Categories
Products & Services
Business Details
- Location of This Business
- 1001 Pinnacle Point Dr STE 112, Columbia, SC 29223-5727
- BBB File Opened:
- 1/16/2007
- Years in Business:
- 21
- Business Started:
- 1/1/2003
- Business Started Locally:
- 1/1/2003
- Business Incorporated:
- 5/1/2003
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Number of Employees:
- 9
- Contact Information
Principal
- Mr. Sam Stevens, General Manager
Customer Contact
- Mr. Robert Marye, Owner
- Mr. Sam Stevens, General Manager
- Additional Contact Information
Phone Numbers
- (803) 782-0063Other Phone
- (803) 397-1607Other Phone
- (803) 782-0063
Customer Complaints
2 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/25/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
CL C
07/27/2023
Gentlemen Movers Response
07/28/2023
Our client, Mr. L**, was never provided with a quote, "fixed price." He was informed from the beginning that we are an hourly rate company and that the estimate he received was just that, an estimate. He was notified that should there be any remaining balance after his initial payment by check, he would be given an opportunity to pay by any manner he wished. After the move was completed, there was a balance of $1,265.00 remaining and he refused to pay, continually citing this non-existent "fixed payment" agreement, and so therefore his card was charged for the remaining balance.
In terms of the damages he's claiming, no photographs or proof of any damages whatsoever were ever provided to us. Additionally, it is the policy of our company not to address damages until full payment for the move has been received. In the case of Mr. Lad, he filed a fraudulent chargeback with his bank against us and the remaining balance of of $1,265.00 was deducted from our account. It is our position that we are still owed this money, and therefore any damages, if they are even legitimate at all, will not be addressed until payment has been rendered.
In our opinion, we have acted in good faith and within contractual stipulations with Mr. L**. We are therefore regrettably at an impasse with him.
Gentlemen Movers
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