Business ProfileforStivers Hyundai

On 3/29/24 I took my car to Genesis of Columbia due to Air Conditioning not working. They replaced a hose, recharged freon, and informed me that I also had a small coolant leak which would cost approximately $1600 to fix, and that if I did not fix it I would just need to keep an eye on the coolant level. I got the car back on 4/15/24 and paid them $1272.41 for the A/C hose replacement, freon charge, and an oil change. Four hours later, my A/C was not working again. I took it back, and was informed they would not look at the car again until I fixed the coolant leak. The coolant tank was full, so it had nothing to do with the A/C. I asked them to just check the freon and they refused. I took the car to Genesis of Greenville on 4/18/24, who informed me I did have a minor coolant leak, but it had nothing to do with the A/C as the coolant tank was still full. They recharged the freon for $783, checked for leaks and found none. The A/C has worked fine since, I add a pint of coolant about every 3000 miles. I filed a complaint with GenesisUSA Customer Service requesting a refund of the $783 spent for the second recharge. They denied the claim because it was not "under warranty". I feel that Genesis of Columbia owes me at least a refund of the repeated freon charge, since theirs lasted four hours and failed. Since I had to drive 100 miles away to get Genesis service, I am replacing that car with a brand that I can get serviced locally.