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Business Profile

Towing Company

Palmetto Recovery LLC

This business is NOT BBB Accredited.

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Complaints

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Complaint Details

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  • Initial Complaint

    05/01/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    My daughter had her car repossessed recently. After paying to get the car back, the finance company told ** to contact this company to pick up the car. We called, spoke with ***** who stated we have until 2:30 to come get the car. My daughter made arrangements for a ride and called him back to say she was on the way. ***** the proceeded to tell her he was not there and she needs to make an appointment. He said she could then come the next day at noon. I then called to speak with this person and informed him if he is not available during normal business hours to get the car today then we will come tomorrow at 12 but we will NOT pay for another day of fees since he is the one making ** wait until tomorrow. If this company cannot serve clients during normal business hours then they need to be shut down. I see other complaints from others similar to this situation. I am in ******* and cannot be there in person to help my daughter. Obviously there is an issue with this business.

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BBB Rating & Accreditation

C+

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Contact Information

9191 Little Hill Dr

Conway, SC 29527-8024

(843) 254-9182

Customer Complaints Summary

1 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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