Reviews

This profile includes reviews for Capstone Career Development Center's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Capstone Career Development Center

  21 Orchard Park Dr Ste H Greenville, SC 29615-3528

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  Capstone Career Development Center

  507 E Saint John St Spartanburg, SC 29302-1625

Review Details

• Review fromStephanie F

  Date: 12/12/2024

  2 stars

  Stephanie F

  Date: 12/12/2024

  A Disappointing Experience at Capstone Career Development Center... I was initially excited to enroll in the ********** Program at Capstone Career Development Center. However, my experience quickly turned sour. From the start, there were significant issues with the instructor. Frequent absences and inaccurate teaching methods hindered our learning. When we tried to address these concerns with the school owner, Ms. Miranda B****, she was dismissive and blamed us for the problems. The situation improved when a new instructor, Lakesha, took over. She was dedicated, knowledgeable, and truly cared about our success. However, the damage had already been done. Communication from the management team was inconsistent and unprofessional. Important information was often withheld or delivered late. The lack of transparency and respect was frustrating. Ultimately, my experience at Capstone Career Development Center was marked by poor instruction, inadequate support, and disrespectful treatment. I would strongly advise prospective students to consider other options. I'll give two stars because Lakesha was your only saving grace!

  Capstone Career Development Center

  Date: 12/16/2024

  We genuinely appreciate all feedback, as it is instrumental in our growth as a business. I regret that your experience at Capstone did not meet your expectations, but I would like to address some of the concerns mentioned in your review. The owner and staff promptly acknowledged the issue with your initial instructor and took action by replacing them with a new instructor before any formal complaints from students were received. Therefore, we believe that your concerns were addressed in a timely and effective manner. The dedicated instructor assigned to your class went above and beyond to ensure you were well-prepared not only to become a phlebotomist but also to successfully pass your national certification exam. Furthermore, we added additional hours to the end of your course to compensate for any missed classes, which was another concern you raised. Additionally, Mrs. Miranda W*** invited you to schedule a face-to-face meeting during administrative hours to discuss your concerns without disrupting class time; unfortunately, you declined this opportunity. We strive to meet the needs of all our students, and I regret that we fell short in your case. We wish you the best in your future endeavors.