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Find a Location

Surface Bella, LLC has 1 locations, listed below.

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    Business ProfileforSurface Bella, LLC

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/11/2020

    Years in Business: 4

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Surface Bella offers residential remodeling services including bathroom remodeling, kitchen remodeling, window installation, deck building, patio covers, and roofing (no insurance claims). 

    Products & Services

    Shower Stall Remodels, Walk-in Shower, Walk-in Bath, Patio Covers, Screened In Porch, Windows, Kitchen Remodel, Bathroom Remodel

    Business Details

    Location of This Business
    297 Garlington Rd Ste B, Greenville, SC 29615-4616
    BBB File Opened:
    9/11/2020
    Years in Business:
    4
    Business Started:
    9/15/2019
    Business Incorporated:
    9/15/2019
    Accredited Since:
    9/11/2020
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Business Management
    • Mr. DaShun K Twitty, Owner
    • Ms. Brenda Merritt, Office Manager
    Contact Information

    Principal

    • Mr. DaShun K Twitty, Owner

    Customer Contact

    • Mr. DaShun K Twitty, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    02/02/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I paid them 6,700 dollars to build a walk way and a french drain. The walk way is of poor quality and the french drain is useless. The drain is not run the way it should be. The drain grates are 1" to 3" above the ground. Water is flooding under my house. They do not have any employees that do the work. They are all hired off the street. Most do not know what they are doing. I talked to an employee that quit because of the way they were scamming people. I will furnish his name to BBB
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David Z

    1 star

    04/24/2024

    2000 characters doesn’t give me enough space to describe the problems I had to deal with Surface Bella. Although it looked nice after the nine months it took to get them here at their convenience, the door isn’t stable to my shower installation and their salesman didn’t know different plumbing would be required which cost me substantially more money. The owner does not care he inconveniences you or what it costs you. Doesn’t acknowledge his faults in any way. He also doesn’t provide any license of plumbing when requested at least 10 times. There are plenty of contractors out there, do your research and don’t get in the situation I was in with Surface Bella -****

    Surface Bella, LLC Response

    04/25/2024

    Why didn't you file a complaint? Because there is no complaint that the BBB will accept. Your problem is we have completed your job and you are satisfied per text messages. Yet you have not paid. I respectfully gave you every opportunity to handle this, now you have a lien on your property. Please do not contact me, or our company anymore. Further, the falsehoods you have told here will be forcefully defended legally. You do not get to not pay your bills.

    Local BBB

    BBB of Upstate South Carolina

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