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Business Profile

New Auto Parts

Bostech

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Bostech's headquarters and its corporate-owned locations. To view all corporate locations, see

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Bostech has 2 locations, listed below.

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    • Bostech

      300 W Broad St Hemingway, SC 29554-9104

    • Bostech

      300 W Broad St Hemingway, SC 29554-9104

    Customer Complaints Summary

    • 3 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/28/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a turbo for my truck and it was leaking from the oil return line so I went to **** and bought new seals for it and replaced them and it still leaked so I called bostech they told me to send it back and they would replace it, well a hour later they called and said they do not have that turbo to send me so they would refund my money when I send it back and they send me a warranty form and I filled it out and sent it thru email to them. I than had to spend a thousand dollars on another turbo from another parts dealer so I sent the bad turbo back to them.7 days after they have received the turbo I wasn't contacted nor reimbursed anything so I called and was told they would get back to me that a few days went by no calls nothing g I called again and the lady ****** pit me thru to a guy named **** and he was as ignorant as can be. They than told me that they had to ship it back to the manufacturer and get it tested and that could take up to 2 weeks. Well I didn't buy it from the manufacturer and I **** sure wouldn't keep pulling the turbo and go thru all the h*** to keep replacing seals if it wasn't messed up but he said sorry but that's all I can do. That's not right in my eyes because they say how they warranty there products so well. No they do not. Who is to say that they will try to fix this bad part and tell me nothing is wrong with it and I get screwed outta 700 bucks. I am very very very angry with them because not only did I buy the turbo but spend and additional 600 bucks with them on other parts which are fine. I just don't have the money to be putting out and was told I would get my money soon as they received the bad turbo now I'm told a few weeks .

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