Business ProfileforSpinnaker Resorts

To Whom It May ********* am writing this letter to formally request the cancellation of our timeshare contract. Over the course of my membership, I have encountered a series of high-pressure sales tactics and misrepresentations that have left me feeling unsatisfied and misled.From the very beginning of my membership, I was subjected to aggressive sales techniques that led to a ***** signing of contracts without proper understanding or disclosure. During my initial visit to ***********, ** in September 2020, I was offered a 3-day stay at the Spinnaker hotel for a presentation. However, the presentation lasted for an excessive 3 hours instead of the promised hour. Despite my repeated explanations that I could not afford additional purchases, I was coerced into signing a contract for a Triennial 2-bedroom condo. This contract was executed under the guidance of *****, who was later revealed to be no longer employed by the company. It should be noted that subsequent interactions with various sales representatives, including ***** and ***********************, continued to apply pressure on me to upgrade my membership. Promised benefits and privileges were repeatedly misrepresented,leading to my agreement to upgrade to an annual 2-bedroom condo program. These interactions included false promises of rental income, golf privileges, and other benefits that never materialized. My attempts to communicate and seek assistance were met with evasive behavior, lack of response, and unfulfilled promises from the sales representatives.Furthermore, I found myself in a situation where I was rushed through signing contracts without proper time to review the terms and disclosures adequately. The details and implications of each contract were not made clear to me, and important information was either misrepresented or omitted. ****** mishandling of my membership have left me feeling defrauded and taken advantage of.