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Find a Location

Floors To Go By High Tide has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Floors To Go By High Tide

      123 Mathews Dr Hilton Head, SC 29926-3690

    • Floors To Go By High Tide

      PO Box 7787 Hilton Head, SC 29938-7787

    Business ProfileforFloors To Go By High Tide

    Floor Coverings
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Floors To Go By High Tide has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Floors To Go By High Tide

        123 Mathews Dr Hilton Head, SC 29926-3690

      • Floors To Go By High Tide

        PO Box 7787 Hilton Head, SC 29938-7787

      Location of This Business
      123 Mathews Dr, Hilton Head, SC 29926-3690
      BBB File Opened:
      5/18/2014
      Alternate Business Name
      • Floors to Go
      Business Management
      • Owner/ Complaint Handler
      Contact Information

      Customer Contact

      • Owner/ Complaint Handler

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/15/2021

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      My complaint is in reference to faulty installation of vinyl flooring which was installed on Feb 27, 2020. I have made repeated attempts to have Floors To Go fix the problem of buckling and “bubbles” in our floor, however they claim the flooring is not defective. The attached letter which I sent to ***** ****** (owner) in Dec 2020 followed (1) several visits to his store, (2) multiple email correspondences (all of which I have as records) and (3) two separate expert floor remediation company assessments and reports. Floors To Go sent a CoreTec rep to look at our floors, but they determined that the material is not at fault. My expert reports agree and conclude that the problem is not the flooring material but rather faulty installation. I Paid $19,169.00 for this material to be installed throughout the downstairs of our home which included “floor prep and labor and materials to install subfloor to raise the level of the floor”. My resolution is to have them repair or replace the floor
      Read More

      Customer Reviews

      0 Customer Reviews

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