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Business Profile

Consumer Finance Companies

Local Finance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Consumer Finance Companies.

Complaints

This profile includes complaints for Local Finance's headquarters and its corporate-owned locations. To view all corporate locations, see

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Local Finance has 2 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:01/27/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I used a loan check they sent me and when I tried to pay them. Back they would not accept any payment over 200 dollars. Not allowing me to pay the loan completely off in full. They say they can only accept 200 dollars at a time...? It is 2023 and I can send up to 10k cash multiple different ways myself. They refused to accept my payment when I attempted to pay them in full which would be a 90 dollar profit for them. Well when they called me back they wanted to lend me more money and I said no I wanted to pay them in full. I owed them $125 according to what they told me and what I paid, but after they would not allow me to pay them in full and called me back saying that it was 125 but now it's 255 I said no. They need to update whatever system they have because that is horrible business. I have the 125 I owe them . I operate my own business and would never do anyone this way. They would not accept my payment over 200 dollars, then want to double what I owe off 125 to 255 after not allowing me to pay. I refuse to pay anything over the 125 that I owed and which I tried to pay but they clearly stated that their system would not accept anything over 200. That is fraud in every way possible. There are thousands of" systems" that are available to handle and/ or transfer amounts higher than increments of 200 dollars. Such is the excuse they use to not accept payments in full. Everytime I have received a loan from this company I paid them off in full the next month so it would eliminate the interest down to 90 dollars. But this time they want to do business unmorally. I refuse to pay anything over the 125 that I owe.

    • Initial Complaint

      Date:01/04/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Please stop contacting me harassing myself and my family as of January 4, 2022

    Local Finance is NOT a BBB Accredited Business.

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