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Business Profile

Funeral Homes

Henryhand Funeral Home

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Funeral Homes.

Complaints

This profile includes complaints for Henryhand Funeral Home's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Henryhand Funeral Home has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Henryhand Funeral Home

      1951 Thurgood Marshall Hwy Kingstree, SC 29556-5582

    • Henryhand Funeral Home

      110 Church Rd Saint Stephen, SC 29479-3366

    • Henryhand Funeral Home

      306 Ashton Ave Kingstree, SC 29556-4036

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/23/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      *******(*****) ***********************, my sister to have a tomb stone on her grave in ********* **********************. My loving sister was a nurse for many years at ******* Hospital, but she was diagnosis with cancer in 2013. Cancer is so cruel the body, that it took her life March 28th 2014. Her husband, one of her sons and I went to Henryhand Funeral, in ********* to make all the arrangement. My sister had insurance so all expense was taken care of. I returned to July 2022 visit to ********* to visit some family members and to put flowers on my mother and sister grave site. I was in tears to see that my sister grave still didn't have a stone. I tried so hard to work with the owner about this horrible situation. I have to relive this sadly moment every time I called them and they apologized for the error and promise that my sister would have a stone. I was told that the stone was order in August 2022 and it should be on my sister grave Oct. 2022 and called back and spoken to the mother and she said how my sister will have a stone for Christmas. My sister grave is still without stone

    Henryhand Funeral Home is NOT a BBB Accredited Business.

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