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Business Profile

DJs

Gymboi Hendrix Promotions LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:06/04/2024

    Type:Product Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I Was Looking For A DJ For My Wedding For October 2nd Of Last Year. I Seen A Advertisement Of ******** And Contacted Him On June 1st of 2023. He Made A Contract And Agreed To Do My Wedding $825. I Sent Him My Deposit Of $413 On June 3rd , 2023. I Sent Him The Remaining Balance On July 14th, 2023. In His Contract It States That If He Is No Longer Needed He Would Need at the 14 Days Before Wedding Date To Receive A Refund. July 18th , 2023 I Contacted Him Letting Him Know I No Longer Needed Him Because The Wedding Was Cancelled. He Said I Would Receive A Full Refund That Friday Of The Week. He Keep Prolonging Things And Giving Me Different Reasons Why He Is Waiting To Pay Me Back. Stating That His Bank Put Out A Fraud On His Account And Once Everything Is Settled He Would Send My Money Back. After Months Of Him Not Reaching Back To Me , I Made A Bad Review On His ******** Business Profile And He Blocked Me Right After. I Contacted His Phone And Instagram and He Has Not Made No Contact Since November Of 2023. I Need Help Making Sure He Does Not Do This To Anyone Else And To Help Get My Money Back

    Business Response

    Date: 06/04/2024

    I had issues with my bank because of a purchase I made with for her wedding. I have agreed to return her deposit even though my deposits is non refundable.

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