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Business Profile

Fitness Center

Dynamic Health and Fitness

This business is NOT BBB Accredited.

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Reviews

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1

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Review Details

  • Katie H

    Date: 10/19/2023

    This review is specifically about my experience with the Moncks Corner location, which is all under the same company. This gym has a predatory contract. If you join this gym READ THE CANCELATION POLICY. Their cancellation policy is that you cannot cancel your membership unless one of the following three scenarios happen: 1. You have to have moved out of a 50 mile radius of the gym. (For some areas that is still more than an hour of a drive) 2. You have died. (weird how that was thrown in there. Kind of like intimidation) 3. You have become so physically disabled, you are unable to use the gym safely at all. You MUST provide a doctor's note. (COMPLETE invasion of privacy and should be illegal. It's 100% unethical) All three of these scenarios are insane. Those are the only ways to cancel the contract? Let's also not forget to mention that the owner is very unprofessional and instead of trying to fix problems that are addressed in negative reviews (many of which are the same complaints), they BERATE the people leaving those reviews, publicly. Not to mention they ignore the parts of the reviews stating that the facility is unsanitary. The owner is also known for reporting and having reviews on google deleted, as well as blocking ANYONE from posting reviews on their Facebook. And if you comment anything negative in their comments section, you are automatically blocked. They refuse to address consumer problems repeatedly and it is very telling. If you have signed on recently, know your rights. You have three business days to submit a notice of cancelation via certified mail per STATE LAW.

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