At-a-glance
Business Details
- Location of This Business
- 131 Vernon St, Lexington, SC 29073-8275
- BBB File Opened:
- 11/20/2019
- Years in Business:
- 8
- Business Started:
- 1/27/2016
- Business Started Locally:
- 1/27/2016
- Business Incorporated:
- 1/27/2016
- Accredited Since:
- 11/20/2019
- Type of Entity:
- Limited Liability Company (LLC)
- Number of Employees:
- 2
- Contact Information
Principal
- Mr. Matthew Going, Owner
Customer Contact
- Mr. Matthew Going, Owner
Customer Complaints
0 Customer Complaints
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1 Customer Reviews
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Most Recent Customer Review
Amy S
09/17/2021
Integrated Repair Solutions Response
09/20/2021
As any company we prioritize calls based on order of importance. She said she has had many contractors not come out to look at her screened porch and made excuses or didn't respond. Mine was a legitimate emergency and I felt we are not responsible for other contractors or their customers but our own. I did contact her before the appt at 11:00 a.m. (after I got back to my phone) in which I explained I could still keep our appt that day after I finished the emergency call in which she did not respond until late that afternoon.
I felt it was inconsiderate to not understand my circumstances and trying to help another customer with a flooding house and I feel it was spill over anger from the other contractors she has dealt with.
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