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Find a Location

Black River Landscaping, LLC has 1 locations, listed below.

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    Business ProfileforBlack River Landscaping, LLC

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Lexington, SC 29073-7744
    BBB File Opened:
    8/19/2022
    Years in Business:
    1
    Business Started:
    8/19/2022
    Business Incorporated:
    8/19/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Number of Employees:
    3
    Business Management
    • Mr. Paul Fields, Owner
    Contact Information

    Principal

    • Mr. Paul Fields, Owner

    Customer Contact

    • Mr. Paul Fields, Owner

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/15/2024

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    Contracted with Black River Landscaping on some work on my property; work was scheduled to begin on April 8th, 2024. The work included some drainage and some fill sand for a wet back yard. He rarely showed up, rarely answered any calls or text messages. He came and dug some holes in the yard to pump some water out. He then brought a skid steer and dumped dirt along the fence line. The skid steer destroyed what yard was there as well as the side yard to get into the back yard. They got the skid steer stuck and had to wench it out; which they used my tree as a base. The tree is now all mangled. From that point, he came a few times and walked around and installed a pump. The pump stopped within a day, so I was forced to go out and buy my own and do the work myself. After that day he ignored all my texts and calls and never came back. I was able to get ahold of him on April 22nd and he promised he would be over to get the drains in place; he never showed or called. From that point he never came back. I requested we end the contract and he issue me a refund from the deposit I placed. I paid $2,475 for 3 - 22 tons of fill sand, Material Installation and drainage ditch construction. Only one 22-ton load was delivered and installed and there was no drainage ditch constructed. Based on this, we agreed via text that he would refund me $1,280. I paid through an app called square, he sent me a screen shot of the refund that was to go back to the card I payed with; the screenshot showed the amount, but the last 4 digits of the card it was being refunded to was not what I paid with, nor do I own. I asked him and he said that Square masks the number. I said ok, and he said if I dont have the refund in 7-9 business days that he will cancel and get me cash. On 4/10/24, he canceled the refund with square and said he is getting cash. We agreed he would provide me the cash on 5/14/24; he is now once again ignoring calls and texts and has not shown up.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Will D

    1 star

    06/16/2024

    We had Paul the owner of Black River Landscaping come out and do some irrigation work. He added several irrigation heads. He asked my wife for payment in full and said job was complete. When I got home that evening I was surprised to find that none of the new irrigation lines were buried and he just covered with pinestraw so my wife could not see it and only buried the irrigation heads barely halfway. After multiple attempts to get him to return and bury everything properly with no luck I ran into Paul at Lowe's. I approached him and asked him why he never showed up when he said he was to complete job and he said he was going to be in my area and come by that day. Of course he never showed up. I finally spent a couple hours and buried everything properly myself. At least it only cost me $700.00 to figure out that Paul and Black River Landscaping is an unprofessional business that will cheat you and take advantage of you. I know they do much larger jobs like pouring concrete driveways, etc. so beware because it could cost you much more than it cost me for a job done poorly and which he will not make right.

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