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Business ProfileforCrystal Blue Pools
Current Alerts For This Business
On December 7, 2022, BBB opened an investigation into the business practices of Crystal Blue Pools. At the time, BBB had received 5 unanswered complaints in reference to the company not completing various pool projects. Consumers state they receive a response from the business promising to complete the agreed upon projects or issue refunds, but eventually they no longer receive any response regarding the projects or refunds. According to consumers’ reports to BBB, the total dollar amount that was paid to Crystal Blue Pools was over $125,000. Not all consumers reported the dollar amount.
BBB has not been able to make contact with the business / owner regarding the business investigation. The SC Department of Labor, Licensing and Regulation shows that business owner James Glenn received citations on September 30, 2022, and December 6, 2022, for unlicensed practice of specialty contracting. BBB advises consumers to exercise extreme caution when considering purchases with this business.
At-a-glance
Related Categories
Business Details
- Location of This Business
- PO Box 632, Mauldin, SC 29662-0632
- BBB File Opened:
- 4/8/2010
- Years in Business:
- 14
- Business Started:
- 3/25/2010
- Business Incorporated:
- 4/13/2009
- Licensing Information:
- On April 29, 2017 BBB confirmed that Crystal Blue Pools had not obtained a necessary license from South Carolina Department of Labor, License and Regulation/Residential Builder. Such a license is required in South Carolina for businesses offering Pool services . BBB encourages you to contact the following agency to confirm this information: LLR/ Labor Licensing & Regulation - Residential Builders Commission 803.896.4696 or http://www.llr.state.sc.us.
- Type of Entity:
- Limited Liability Company (LLC)
- Business Management
- Mr. Bo Hill, Owner
- Contact Information
Principal
- Mr. Bo Hill, Owner
Customer Contact
- Mr. Bo Hill, Owner
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
8 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/17/2023
- Complaint Type:
- Order Issues
- Status:
- Unanswered
Customer Reviews
2 Customer Reviews
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Most Recent Customer Review
Kristen B
04/10/2023
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