ComplaintsforSouth Charlotte Dermatology
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Complaint Details
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Initial Complaint
02/15/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
The date of the transaction is 2/13/2023 The Price I paid was $195. My wife needed a medical operation done with her left ****** and she needed the scar tissue removed and before the Doctors even seen her she had to pay $195. Were struggling with money as it is. After she paid she saw the Doctor and she got turned away for whatever reason with no refund. We essentially got scammed without even a refund. Having to pay someone before they can even see us for a medical procedure is ludicrous. I expect a refund from this scam.Business response
02/15/2023
Good morning,
we are not South Charlotte Dermatology. We are Charlotte Dermatology ************ and do not see a patient with this name listed. We may need the patients full name and possibly a DOB to
further investigate.
Sincerely,
***********************
Office Manager
Customer response
02/15/2023
The person who visited is ***************************** 01/13/92
Complaint: 19406388
I am rejecting this response because:
Sincerely,
***************************
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.