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Business Profile

Dermatologist

South Charlotte Dermatology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Dermatologist.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/15/2023

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The date of the transaction is 2/13/2023 The Price I paid was $195. My wife needed a medical operation done with her left ****** and she needed the scar tissue removed and before the Doctors even seen her she had to pay $195. Were struggling with money as it is. After she paid she saw the Doctor and she got turned away for whatever reason with no refund. We essentially got scammed without even a refund. Having to pay someone before they can even see us for a medical procedure is ludicrous. I expect a refund from this scam.

    Business Response

    Date: 02/15/2023

    Good morning,

    we are not South Charlotte Dermatology. We are Charlotte Dermatology ************ and do not see a patient with this name listed. We may need the patients full name and possibly a DOB to

    further investigate.

    Sincerely,

    ***********************

    Office Manager

    Customer Answer

    Date: 02/15/2023

    The person who visited is ***************************** 01/13/92 

     

     

     Complaint: 19406388

    I am rejecting this response because:

    Sincerely,

    ***************************

South Charlotte Dermatology is NOT a BBB Accredited Business.

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