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Find a Location

Advanced Lawn & Landscaping, LLC has 1 locations, listed below.

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    Business ProfileforAdvanced Lawn & Landscaping, LLC

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    721 Sandy Ln STE C, Myrtle Beach, SC 29575-4765
    BBB File Opened:
    5/10/2022

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On April 17th, I paid this company the second half of the quoted estimated that they provided me based on the requested work I needed for my yard. I have since had 2 conversations with Adrien (account manager) and have requested a call or visit from the owner concerning the fact that I paid $1775 to begin a landscaping project for our yard. Even though I was told on the initial visit that Advanced would be able to grind all the stumps (one large one from a previous cutting) I was later told that they couldn't do one that size and I needed to call a tree service. I have had to pay an additional $500 to another company to have the large stump ground but I also had to have tree stumps that I was told they WOULD NOT cut down because those trees were over 6' tall and Surfside would require a permit. They did cut those trees down but left the stumps 15" above ground. My yard is still FULL of roots and there are still 18 stumps throughout my yard that need to be ground. I paid Advanced to do a job and now that they have their money, they will not follow up and complete the work they were paid to do. I am including the quote we paid for as well as photos of the stumps and roots that are still all in my yard.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Charles B.

    1 star

    05/31/2022

    Paid about $15,000 for irrigation and sod installation. Irrigation system does not water parts of the yard. Obviously the layout was wrong or just shotty work. Also other areas where the sprinkler heads were installed they did not spray far enough one way or another and needed adjusted. Contacted them 3 times and they told me they'd come out and fix it and never did. I live a few block from them and they don't have time to stop by and fix? Imagine if you don't live close? You think they are going to do any better. Obviously with these temps parts of my new lawn was not getting watered and dying. So take any warranty they offer as absolutely meaningless. You think if they won't fix their work to begin with they are coming out for a warranty? You would think they'd care a little bit seeing how expensive the job was and I wanted my backyard done later this year. They did not lay sod up to my property line which is clearly visible. Obviously just laziness and a lack of pride in work. Anyone can see where it's supposed to go from pictures. Also was told they'd come out to fix and never did. A few areas I have more weeds than grass, see pictures. Also some areas the sod was laid behind the sprinkler on my driveway. Yes that's correct, I had sod laid onto my asphalt driveway. See photos. If you read this review and still decide to hire, You have no one to blame but yourself when your waiting months and they never return to fix the job while you keep getting told they'll fix it. And have to hire someone else and sue for the costs it took to fix the job you paid them to do. Especially when it wouldn't take them that long to fix. You've been warned.

    Advanced Lawn & Landscaping, LLC Response

    07/07/2022

    Dear Mr. ******, we are sorry your experience did not match your expectations. We set a high standard for ourselves and we are sorry to hear this was not met in your interaction with our business.

    I would love the opportunity to investigate this further. I have tried several times to reach you via email and text. If you could please contact me at ********** We will work with you to resolve any issues as quickly as possible.

    Warm Regards
    Dante ******
    Owner, Advanced Lawn & Landscape

    Local BBB

    BBB of Eastern Carolinas

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