Reviews
This profile includes reviews for Monster Reservations Group, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 3,806 Customer Reviews
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Review fromTony S
Date: 03/29/2025
1 starAbsolutely miserable experience. Was told different things by different people. Mistake was made by their agent and I was left paying the extra fees with fixing itReview fromDaryle H
Date: 03/28/2025
5 stars***** **** came to the rescue when I couldn't locate my confirmation number and I really appreciate itReview fromBob P
Date: 03/28/2025
5 starsBob P
Date: 03/28/2025
My experience talking with ****** at Monster Reservation Group was a very positive one. ****** was very friendly, knowledgeable, and helpful. He answered my questions well, was patient, and enjoyable to work with. I look forward to the vacation time coming soon ! Signed, *** ******
Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromMart J
Date: 03/28/2025
5 starsMart J
Date: 03/28/2025
Big shout out to ***** **********. He was patient, kind, and extremely helpful. Thank you Rocky!Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromConnie H
Date: 03/28/2025
5 starsConnie H
Date: 03/28/2025
******** was professional and patient as we made our decision for a trip and presentation. She was amazing!Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromMarc S
Date: 03/28/2025
5 starsMarc S
Date: 03/28/2025
***** ******* is phenomenal! She handled my vacation plans with professionalism, warmth and kindness.Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromDiana E
Date: 03/28/2025
5 starsDiana E
Date: 03/28/2025
**** was very pleasant and respectful. I enjoyed talking with him.Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromLisa S
Date: 03/28/2025
5 starsLisa S
Date: 03/28/2025
****** ***** was very helpful in the initial stages of our planning!Monster Reservations Group, LLC
Date: 04/01/2025
Thank you!Review fromSarah A
Date: 03/27/2025
1 starTHIS Company is fraudulent. I was given a very deceitful marketing explanation of the package I bought. I was told that there were no time share sales presentations involved with this purchase (******). I was told there were many Marriott and ************ options to choose from (NOT TRUE). I was told that all I would pay was the fee for the vacation (NOT TRUE THERE ARE MANY HIDDEN FEES). They sent me my reservation with my name spelled incorrectly three times and customer service is pathetic. This is a company to stay away from do not let them trick you with their deceitful marketing tactics STAY AWAY.Review fromLeKresha C
Date: 03/25/2025
5 starsLeKresha C
Date: 03/25/2025
**** ****-********* Has excellent customer service. He went above and beyond to book me a short notice trip! Thanks **** ????Monster Reservations Group, LLC
Date: 04/01/2025
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