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Business Profile

Used Car Dealers

Northwoods Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/20/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I wasn’t told car was in an accident before purchasing wasn’t notified car didn’t get serviced before purchasing I was told by the mechanic himself I try to asked for a replacement or even rapirs I was told yes but still didn’t get my car fixed and they had my car for a week or two my started to not accelerate I got into a car accident due to the problem got it took to a collision center for a month got it returned the same way still wasn’t able to catch speed it’s more I would like to discuss over the phone for more information

    Business Response

    Date: 09/12/2024

    Customer was sold a clean title vehicle that was sold as is no warrantee.  customer also signed a possible damage disclosure form. 

    Customer Answer

    Date: 09/12/2024

     I am rejecting this response because: I have eye witness when he told they told me they where going to fix my car the insurance company was trying to charge me for the car being in the accident when I was purchasing!!!….. I never said nothing about the title ?… But they also had my car for almost two weeks no type of help on transportation or even a replacement while my car being fixed I have written proof I will email with the attachments 

    Sincerely,
    Daijhanay W*********

Northwoods Auto Sales is NOT a BBB Accredited Business.

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