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Business Profile

New Car Dealers

Tidelands Ford - Lincoln

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

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Review Details

  • John S

    Date: 09/19/2024

    Had two appts cancelled on a **** recall because they didnt have a loaner. They have cars all over the lot, used and new. I now have a third appt that they hope they can keep. Really!!???

  • Laura P

    Date: 04/23/2024

    Had transmission installed and after 2 days of driving, transmission warning light repeatedly came on and car was bucking. Called service department who assured me it wasnt fatal. Told me to bring it to my local dealer. Dealer said transmission was bad and they could install another one for $2,000 after I already paid $5,600 to Tidelands. Called Tidelands repeatedly asking for a refund for parts only and they avoided taking my calls. Not sure if they took advantage of me because I am a senior citizen or because I live out of *********) or both.

  • William M

    Date: 07/21/2022

    WARNING: Do not order a vehicle from Tidelands Ford. I placed a deposit and ordered a 2021 F150 in September 2021 and never received any confirmation. In December when I knew orders were converting to 2022 I began asking questions. Almost immediately I received a new order confirmation from Ford which was slightly suspicious. When it arrived in June this unscrupulous group has done everything in their power not to sell it to me due to the increase in sticker price being so much higher than my locked in price at time of order.

    *They added on "non-negotiable" dealer options that I did not agree to on the order. When questioned about this they provided me an order form from December and said I signed and agreed to them. 1 problem! I never signed anything in December!!! Tidelands forged my signature on another order form with all of their dealer fees when they ordered the 2022 in December. I still do not know for sure if the vehicle was actually ordered in September.

    *They would not honor my price lock.

    *They "lost" my locked in 0% financing certificate.

    *They low balled me on my trade-in.

    *They refunded my deposit while "searching" for my 0% financing certificate, cut off communication and began offering the truck to other potential buyers and telling them they were immediately adding a leveling kit and tires to raise the price even more.

    Crooked, unprofessional, and dirty. Do not do business with John ********** Bill ****** or Benson ******

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