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          Broken To Better Urgent Care has 1 locations, listed below.

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            Business ProfileBroken To Better Urgent Care

            Urgent Care Clinic

            Contact Information

            735 Cherry Rd # 3121

            Rock Hill, SC 29732-3121

            Visit Website
            (803) 818-3932

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            735 Cherry Rd # 3121, Rock Hill, SC 29732-3121
            BBB File Opened:
            7/10/2020
            Business Management
            • Ms. Stacy Baker, Owner/Manager
            Contact Information

            Principal

            • Ms. Stacy Baker, Owner/Manager

            Customer Contact

            • Ms. Stacy Baker, Owner/Manager
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/22/2022

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Complaint Details Unavailable

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            deborah w

            12/24/2023

            I gave them $50 to see me b/c my insurance wasnt in their network to do a chest xray after an ATV accident and was NEVER even seen. I walked out and didnt even ASK for a refund. Was just extremely upset and went to another facility. I needed help and was afraid I had broken ribs because I have collapsed my lungs before in an ATV accident with broken ribs. **** NOW they have billed my insurance and are ASLO sending ME a bill for an extra $191. *** There was nobody even there who knew how to do the chest xrays, Heard them talking in the hallway!!! Wish I wouldve recorded it. This place is taking peoples money and obviously have no cares about it. INFACT ID LIKE MY REFUND NOW!!!! Didnt even bother to ask for the refund the day I walked out. Now I have to go through this with my Insurance too??? Oh im sure they took more money from them!! Complete SCAM ANYONE IS MORE THAN WELCOME TO CONTACT ME - ***************************** *********, ** . This place needs to be shut down!! Too much stealing going on already in the healthcare industry!!!

            Broken To Better Urgent Care Response

            12/28/2023

            Hello ********************,Thank you for reaching out. You were seen on 12/05/23 by ***************** NP. who provided a full evaluation, ordered Chest **Rays as well as an additional test that was done in the office. Our RT(R)(************* who has many years of experience in the field, went to prepare the **Ray machine and by the time he went to get you, you were gone. You left the office without getting discharge instructions, test results, or **Rays. Since you were seen by the provider and test were done and ordered, you are responsible for the charges, or any fees charged at the time of the visit. Please contact me if you have further questions. I can provide you, with your medical records if you need to review. Take care!

            Local BBB

            BBB of Southern Piedmont and Western N.C.

            More Info on Local BBB

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