We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Apartments

Riverwind Apartments

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Apartments.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:08/24/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 7-25-2022 I looked at a apartment at Riverwind Spartanburg Cindy gave me a application and fill it out Gave proof of income , proof section 8 Gave rent history back to 2018 ( can go back 5 more years) to proof I never been late on rent , 10 years proof of renter insurance Section 8 pays 70% of my rent Cindy charge nothing that day I called on 8-18-2022 and asked about my Application I was told I had to come in and $55.00 application feee I ask if apartment was still available And was told yes I am 62 years old and disabled and hard for me to travel but I took a uber $60.00 + dollars to go in and pay fees As soon as I paid Cindy she told the apartment was not available Cindy scam me out of $55.00 When I told her I would put a stop payment on check she told she another apartment that was higher At first it $1385.00 then went to $1398.00 Web site said $500.00 deposit but Cindy Told me it be $1398.00 deposit I call on the 8-22-2022 Application was denied Why ? I have perfect record in everything This was a scam —-bait—switch to get get money from a older disabled adult I want a full refund I will report this also to ADA I discriminated a against because of my disability This was a scam Cindy never has interest in renting me a apartment it was money I was was not told my money would not be refund

Riverwind Apartments is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.