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            Business ProfileDelta Power Equipment Corporation

            Tools

            Contact Information

            2651 New Cut Rd

            Spartanburg, SC 29303-6323

            Visit Website
            Email this Business
            (864) 231-5888

            Customer Reviews

            3/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            B-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 13

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Overview

            Delta Power Equipment Corporation is a distributor for power tools and accessories for the construction and woodworking industries.

            Business Details

            Location of This Business
            2651 New Cut Rd, Spartanburg, SC 29303-6323
            Email this Business
            BBB File Opened:
            1/27/2012
            Years in Business:
            13
            Business Started:
            2/1/2011
            Business Incorporated:
            12/16/2010
            Type of Entity:
            Corporation
            Business Management
            • Mr. Bryan S. Whiffen, President & CEO
            • Mr. Robert (Bob) A Bugos, General Counsel
            Contact Information

            Principal

            • Mr. Bryan S. Whiffen, President & CEO

            Customer Contact

            • Mr. Robert (Bob) A Bugos, General Counsel
            Additional Contact Information

            Fax Numbers

            • (888) 552-1657
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            08/07/2023

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            This table saw was a gift from my son. After a few times of use the throat plate bent. No not from heavy use or any other way. (I have been using table saw since the age of 15, now 65) When I called delta support, I was given a phone number 866-******** When I called it they said it was an "aftermarket parts for Delta, and at that time gave me a new number and turn brought me took me to Delta again, A Male agent answered and right from the start was rude, when he asked "how did it get bent? My response was "maybe because it's cheap and thin metal, he just laughed. Then asked the model all the while laughing. I hung up. I again called Delta(support) Ans was in touch with the same female agent, who sent me more information. (Via email) All I want is a NEW throat plate, It is under warranty as pre document. I am not asking for a new saw, motor or anything other than a NEW throat plate, BUT one that IS NOT as thin as the one that came with it!
            Read 2 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Billy L

            03/19/2024

            I recently had an issue with an older Delta Model ****** ** in Left tilt Saw. I've had this machine for quite a few years and had little hope that Customer Service would assist me as it is beyond the Manufacturer warranty and in my mind, beyond reasonable amount of time to expect assistance. "Derrick" not only responded to my web email within minutes and so with a quick video of the current performance, he was able to direct me in troubleshooting, parts and a possible resolution to my issue at home. per my request he also directed me to the closest repair location but advised it could be something I could resolve myself if I was comfortable. We only exchanged 2 emails before he called me directly to improve communication. That alone impressed me beyond words. While its up to me to take the next steps, i felt this level of superior Customer Service alone required positive feedback. Thanks again Derrick, you're the man! ***** ** ******* ***** ***
            Read 1 More Customer Review

            Local BBB

            BBB of Upstate South Carolina

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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