ComplaintsforForever Clean
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Complaint Details
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Initial Complaint
04/05/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am trying to cancel my Forever Clean subscription, because I can no longer can afford it. I emailed them March 6th, to request for cancelation. They told me I have a 6 month contract with them, but they will reduce my contract to 5 months and April 2, 2023 was my 5th month. My cleanings started in December 2022, that is 5 months. Please see attached documents for proof of my 5 cleanings and email with Forever Cleaning stating they reduced my cleanings to 5 months. I just want them to cancel my subscription. I tried to cancel subscription, but they don't provide a option to cancel on their website, that is against the law. If they don't close my account, and take any money out going forward. I will have to get law enforcement involved.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.