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Find a Location

Solid Wall Masonry and Concrete, LLC has 1 locations, listed below.

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    Business ProfileforSolid Wall Masonry and Concrete, LLC

    Mason Contractors

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    862 Highway 6, Swansea, SC 29160-9400
    BBB File Opened:
    8/22/2022
    Number of Employees:
    1
    Business Management
    • Mr. Gary Jones
    Contact Information

    Principal

    • Mr. Gary Jones

    Customer Contact

    • Mr. Gary Jones

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/22/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Contract was Dated & Signed on July 15, 2022. Work to be performed on Both Sides of Front Steps and Over Doorways was: Removing ALL Existing Old Stucco, Order & Professionally Instal Manufactured Stone to Owners Full Satisfaction, Tape Off New White Porch Posts, Clean Both Walls/ Clean Up & Throw All "Trash" into Dump Trailor Provided by Owner! Then on 2 Ledges: Remove All Existing Stucco, Instal New Stucco to Match Color "As Close As Possible". This Job Quote was $11,500 Total! ($1,500 & $7000 Pre-Paid For Materials, with $3,000 Balance upon Job Completion!) **** ***** Has Been Paid In Full $11,500 as of August 4, 2022!!! During this Current Work Being Performed, **** Recommended Additional Work to be Done with a Seperate Price Quote to Fix the Actual Front Steps & Top Porch Areas! On August 4, 2022 **** Wrote Out (On Notebook Paper) a Quote Totaling $9,500 to do this Next Scope of Work And Asked For AND was Given a $6,500 Check "For Materials"! RESOLUTIONS NEEDED: The 2 Stucco Ledges Need Repairing as the "Finish Coat" in Many Areas is Too Thin and The Concrete Base Coat can be Seen Underneath, Other Areas are Too Thick and Has "Humps" on Top and "Clumps" Around the Base! The Manufactured Stone Wall has MANY ISSUES That Are NOT FIXED!!! -Not ALL Wall Areas With the Existing Stucco, Was Removed! (Manufacturer Voids Warranty If Not Done)! -Corners Are NOT "Staggered Stacked" Into The Corners as Stones Should be Correctly Installed (1-2" Gap Filled With Concrete Instead)! -Joints Connecting Stone to Wood/Stucco Surfaces Are NOT Sealed Properly! Open Gaps Still Exist! -Joints In Entire Wall Need To Be Filled (Should Have Been Installed Closer)! -There Are Cracked, Vertical & Pieces Of Stones Needing To Be Removed & Replaced! Rubber Mulch In Flower Beds Has Concrete & Stucco In Them, Needs to be Replaced! Concrete & Trash in Yard Needs to be Put In Dump Trailor! $6,500 Deposit On Step Work Needs To Be Returned!!

    Customer Reviews

    0 Customer Reviews

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