Business ProfileforPenServ Plan Services, Inc.

I turned in the required paperwork necessary to have my 401k distribution check sent out. The first check apparently went to the wrong address.. an old address and not the one on the actual form. After this incident, I was extremely patient with them and sent the info they needed to verify an address change. After waiting about another 2 weeks to have it reissused, I reached out to get an e.t.a. or a tracking number, only for them to tell me it was sent to another wrong address. When I asked how that happened I was told it got keyed in wrong in the most smug, nonchalant, and uncaring way I've ever heard. This is a very troubling time in the world where people are struggling to make ends meet even with full time jobs.. it is sad and disheartening that a 401k plan service can't even provide people with the money they worked for an are entitled to. Its been over 30 days since I put in my initial distribution form and they can't even give me a day to expect my check. They need their accreditation taken away and they need to be investigated. I'm really beginning to think that they don't have the money at all to send the check. Please look into this before someone else's distribution plan gets mishandled. This isn't the way to do business. Thank you.