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Find a Location

Royal Cargo has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforRoyal Cargo

    Messenger Service

    Additional business information

    Additional Info:
    On December 29, 2021, Royal Cargo a/k/a Royal Courier Service came to the attention of BBB due to receiving a complaint.

    BBB has verified that the business is not located at the address on Platt Springs Road, and is potentially spoofing Royal Courier Service located at 1740 NE 23rd St STE B, Oklahoma City, OK 73111-3339.

    On January 27, 2022, BBB requested additional information from the business and is awaiting a response from Royal Cargo a/k/a Royal Courier Service.

    BBB has continued to seek information on the business, and as of November 14, 2022, business has failed to respond to BBB's requests. As a result, BBB may not have current information about this business and recommends consumers use caution when doing business with Royal Cargo/Royal Courier Service.

    In addition to consumer's filing a complaint with BBB, it is recommended that consumers contact the Federal Trade Commission (FTC) at reportfraud.ftc.gov and the South Carolina Department of Consumer Affairs at https://bbb.org/h/k1eo

    BBB recommends that consumers always check the business out first by contacting their local BBB or www.BBB.org before doing business with a new company. It is recommended that you do not pay with a money order, through Western Union or MoneyGram, but to use a credit card in case you need to dispute the charges. Always use a secure Internet connection when making a purchase. Reputable websites use technologies such as SSL (Secure Socket Layer) that encrypt data during transmission. Look for the little padlock in the address bar or a URL that starts with "https" instead of "http," as the "s" stands for "secure."
    See all additional business information

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    West Columbia, SC 29170-2247
    BBB File Opened:
    12/21/2021
    Number of Employees:
    1
    Alternate Business Name
    • Royal Courier Service
    Business Management
    • Mr. Owner Manager
    Contact Information

    Principal

    • Mr. Owner Manager

    Customer Contact

    • Mr. Owner Manager

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/21/2021

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    Two packages were sent as gifts to me through this delivery company. I have many emails to back this up. The once package was worth about $600.00 and $57.00 was paid in shipping. The other package sent was worth about $400.00 and $47.00 was paid for shipping. Then the company said they needed $975.00 for the 1st package to be sent and then my partner and I paid for it and they came back and said they couldn't ship it because I needed to pay $305.00 on the other package. Unfortunately, I let myself be talked into paying it again against my better judgement. Then the company said I needed to pay another $2500.00 for them to ship them both. I had been tired of all the time, energy and money I had put into getting my gifts and told them NO! I am sure they are doing this to other people too though my concern is my experience in getting ripped off by this company's employees.

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Central South Carolina & Charleston

    BBB Reports On

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