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Find a Location

Showplace Cabinetry has 1 locations, listed below.

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    Business ProfileforShowplace Cabinetry

    Cabinets
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Headquarters
    1 Enterprise St, Harrisburg, SD 57032-2051
    BBB File Opened:
    4/21/2004
    Years in Business:
    25
    Business Started:
    1/1/1999
    Alternate Business Name
    • Showplace Wood Products, Inc.
    Business Management
    • Bill Allen, President/CEO
    Contact Information

    Principal

    • Bill Allen, President/CEO

    Customer Contact

    • Bill Allen, President/CEO
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/29/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    We bought our kitchen cabinets from a vendor store that supplies showplace cabinets in Mount Clemens, Michigan in the middle of 2021, although the kitchen installation took much longer than what was told to us. The cabinets eventually came late 2021. So the cabinets are about 2 1/2 years old. The cabinets are not holding up well at all. We were led to believe by the vendor that the cabinet were made of wood, plywood to be specific. The body of the cabinet is made of partical board. The inside middle part of the shaker style cabinets door is mdf board, as is the panel used to surround the fridge. The outside thicker part of the cabinet door is actual solid wood. The mdf board was placed right next to to a board where the dishwasher is. You can see in the picture attached that the white board is swelled up, but the wood finish is not. The wood finish I believe is partical board, the white panel is mdf. The paint will come off the cabinets very easily If you accidentally scratch it. You have to be incredibly careful when cleaning the cabinets not to take the finish off. You also cannot spray cleaner directly onto the cabinets because the painted cabinets edges are not sealed, the middle of our white shaker cabinets are not only mdf, but they aren't sealed with anything waterproof to protect. I have done further research on common materials cabinet makers use and these are some of the lowest quality cabinets out there. **** *******, the manager at showplace cabinetry was super condescending and did not care about our issues at all. I thought maybe contacting showplace directly I would get farther than I did contacting the vendor directly. We received a cabinet that measures different then what was said in our contract. I asked matt if he could just let me know where the mistake was made, what the vendor had ordered. He told me I would need a subpoena for that info. He also told me he has a very good relationship with andrea, the owner of the vendor store.
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    Customer Reviews

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    Local BBB

    BBB of Midwest Plains

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