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Business Profile

Construction

DeJong Construction

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/20/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    ****** ****** started a bathroom remodel for us. The demolition was already complete. We paid him 800.00 to start the next day . The tile was cracked and he installed the cracked tile, did not lay the proper material down to prevent the floor and shower from future water damage. The tiling was done so badly he missed areas and then put the tiles in that were not the same height . He installed a shower door backwards and left a gap between the glass. It’s not usuable. Processed to take a toilet out and water was running down our upstairs bathroom onto the living room carpet . He did not show up for 2 weeks and he came for about 10 minutes. Took his stuff and left a mess. Bathroom is not grouted and has to be replaced. 2 bids came in with one 17,000 to rip all the bathroom apart . Second one 10,000 to take it apart. It would have not met code is what a contractor said. He stole my bathroom fixtures and said he was going to look for a part. Never returned them. I contacted him and he threatened to ruin our family and spread lies about our family. . He continued to send threatening messages as of 09/17/2024. I am afraid of him. So, he does not have a license and isn’t bonded and insured like he told me he was. I paid another 2,500 for completing it bathroom that week. Last time I saw him. He needs to be stopped as more and more people are posting about him scamming them .

DeJong Construction is NOT a BBB Accredited Business.

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