Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

First Savings Credit Card has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • First Savings Credit Card

      500 E 60th St N Sioux Falls, SD 57104-0478

      BBB Accredited Business
    • First Savings Credit Card

      PO Box 5019 Sioux Falls, SD 57117-5019

      BBB Accredited Business

    Business ProfileforFirst Savings Credit Card

    Credit Cards and Plans
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.26/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    62 complaints closed in last 3 years

    24 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 9/23/2003

    Years in Business: 36

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    This company provides bank card services.

    Business Details

    This is a multi-location business.

    Find a Location

    First Savings Credit Card has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • First Savings Credit Card

        500 E 60th St N Sioux Falls, SD 57104-0478

        BBB Accredited Business
      • First Savings Credit Card

        PO Box 5019 Sioux Falls, SD 57117-5019

        BBB Accredited Business
      Location of This Business
      500 E 60th St N, Sioux Falls, SD 57104-0478
      BBB File Opened:
      7/17/2003
      Years in Business:
      36
      Business Started:
      1/1/1988
      Accredited Since:
      9/23/2003
      Related Businesses
      Contact Information

      Principal

      • Sherry Tunender, Compliance Officer

      Customer Contact

      • Sherry Tunender, Compliance Officer
      • Frank Farrar

      Customer Complaints

      62 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/27/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I am writing to file a complaint against TransUnion for inaccurately reporting a charge-off with a balance from First Savings Credit Card on my credit report. This charge-off is not my debt, and its presence on my credit report, including the reported balance, is a violation of the Fair Credit Reporting Act. - A charge-off for $836 from First Savings Credit Card, and ****** State Bank for $496 appears on my TransUnion credit report. - A charge-off is an accounting procedure done by a lender when they deem an account uncollectible - it is not an actual debt that is owed by the consumer. The original debt has been written off by the lender. - The reporting of a balance amount along with this charge-off is improper, as a charge-off indicates the debt is no longer owed. - The appearance of this fraudulent charge-off and balance on my credit report is causing significant damage to my credit score and creditworthiness. This reporting by TransUnion is a clear violation of several provisions of the FCRA: -Section 623(a)(1)(A) The reporting of this fraudulent charge-off with a balance is neither complete nor accurate, as I do not owe this debt. -Section 611(a)(1)(A) requires that consumer reporting agencies, "conduct a reasonable reinvestigation to determine whether the disputed information is inaccurate." TransUnion has failed to properly investigate this issue and remove the inaccurate information from my report. -Section 605(a)(2) requires that this fraudulent charge-off should have been removed long before appearing on my current credit report. I have made several attempts to have TransUnion remove this erroneous item from my credit report, but they have failed to do so. This inaccurate reporting is causing significant harm to my creditworthiness and ability to obtain credit, housing, and employment. I am requesting that the FTC investigate this matter and take appropriate enforcement action against TransUnion to have this permanently removed from my credit report.
      Read More

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Danielle L

      3 stars

      06/22/2024

      I think that is discriminative to charge the minimum amount plus the over limit fee. You can never pay it off.

      Local BBB

      BBB of Midwest Plains

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.