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          Furnituremart USA, Inc. has 1 locations, listed below.

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            Business ProfileFurnituremart USA, Inc.

            Furniture Stores

            Contact Information

            2101 W 41st St

            Sioux Falls, SD 57105-6102

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            Visit Website
            (844) 855-6278

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            10 complaints closed in last 3 years

            4 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 46

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Products & Services

            This company provides retail sales of furniture and home accessories.

            Business Details

            Location of This Business
            2101 W 41st St, Sioux Falls, SD 57105-6102
            BBB File Opened:
            2/4/2004
            Years in Business:
            46
            Business Started:
            5/1/1978
            Business Started Locally:
            1/1/1998
            Business Incorporated:
            1/3/1978
            Type of Entity:
            Corporation
            Alternate Business Name
            • Furniture Mart
            Business Management
            • William A. Hinks, Chairperson/CEO
            • Harold Gordon, Director of Customer Care
            Contact Information

            Principal

            • Harold Gordon, Director of Customer Care

            Customer Contact

            • William A. Hinks, Chairperson/CEO
            • Harold Gordon, Director of Customer Care
            Additional Contact Information

            Phone Numbers

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            Customer Complaints

            10 Customer Complaints

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            Most Recent Customer Complaint

            02/14/2024

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I received a product recall notice for a Party Time Recliner we own. It indicated the cup holder LED lighting could overheat posing a fire hazard. I registered to request a repair on September 14, 2023 and received a confirmation number ********. I did not hear anything about when someone would come to make the repair for several months . I called the phone number included in the product recall notice, *************** to find out the status of my repair and spoke to ******* He told me he would escalate my request and told me I should hear from ****** ********* in a week or so. I heard nothing so on February 2, 2024 I called the number again and spoke to ******. She told me should would escalate my repair request to get ****** ********* in Sioux Falls to contact me. Today, February 13, 2024 I received in the mail and "Important Product Recall - 3rd Notice" letter. I called the phone number in the notice - ************** and have been on hold for the past 20 minutes......I want to have the repair made so we no longer have a fire hazard in our home due to the LED lights in the cup holder of our recliner.
            Read 9 More Complaints

            Customer Reviews

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            How BBB Processes Complaints and Reviews

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            Local BBB

            BBB of Midwest Plains

            More Info on Local BBB

            BBB Reports On

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