Business ProfileforMr. Appliance of Sioux Falls

January 13: Mr. Appliance came to clean the dryer vent, which goes up through the roof. They were also supposed to fix a part on the lint trap, in the dryer. Ivan showed up, did some work, and stated the vent was clean. He said he needed to order a part for the lint trap. I was charged $***. January 17: Ivan returned with the part, fixed the dryer, and stated the dryer was able to be used. I tried to dry a load of laundry that night and discovered the dryer still did not work. Ivan stated he broke the part. Ivan stated he would deduct from my bill as he wasn't able to fix the lint trap. I was informed I could use the dryer. It would only run about 10 minutes and then shut off. Mr. Appliance was contacted about the dryer not working. January: Joe showed up to look at the dryer. He said the vent was blocked, it was not open. Due to snow, they couldn't clear the vent that day. A nylon was put on the dryer vent so that it could be used. We were to call when the snow melted off the roof.April 6: Mr. Appliance was contacted to finish clearing the dryer vent. Sani came out and stated the roof was still frosty, they couldn't do anything at that time. They would contact us when it was warmer and they could come clear the vent. April 2023: Sani came and cleaned the vent. During this process he went through 2 other vents as he wasn't sure which one it was. He was heard clearing the vent in my bathroom. We explained the lint trap was broken. He ordered another part. He came a couple days laters to install it and realized it was the wrong part so he ordered another one. When this part came, Sani came and fixed the part. Sani said everything was good to go. The adjustment to my bill was never made when they said it would. I also had to ask several times to get a copy of the original bill. The lint trap busted into several pieces after being used about 4 times. The vent in my bathroom now is not working. We attempted to call the owner several times, no return call was received.