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Find a Location

Sharp Automotive has 1 locations, listed below.

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    Business ProfileforSharp Automotive

    New Car Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1112 9th Ave SW, Watertown, SD 57201-5016
    BBB File Opened:
    7/21/2005
    Years in Business:
    21
    Business Started:
    1/1/2003
    Alternate Business Name
    • Sharp Chevrolet
    Business Management
    • Mr. Don Meyer, Body Shop Manager
    • Mr. Troy Engels, General Manager
    Contact Information

    Principal

    • Mr. Troy Engels, General Manager

    Customer Contact

    • Mr. Don Meyer, Body Shop Manager
    • Mr. Troy Engels, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/31/2022

    Complaint Type:
    Customer Service Issues
    Status:
    Resolved
    On the 30th of December 2022 Sharp Chevrolet and I were working out a deal on a 2022 *************************** with 8,110 miles. They informed me that morning the bank they were going through had not approved the deal so I informed them I was going to my own personal bank that I was very positive I was going to get an offer from even after the dealership put several inquiries on my credit history. They said to check back with them on what my bank said and I was under the impression they were holding onto aforementioned vehicle until they heard back from me. Early in the afternoon I heard back from my bank with a good offer that I was going to take and I called the dealership back just for them to tell me they sold the vehicle to someone else that morning after they said my credit was denied through their bank. So they put all those inquiries onto my credit report and wasted my time with nothing to show for it. They could've easily prevented the last inquiry from my personal bank by letting me know they sold it. Instead they waited for me to get approved from my personal bank just to try to upsell me to another vehicle when I made it very clear I wanted that exact vehicle. I see it to be very unprofessional in the actions of the dealership to pull the rug out from a customer in that fashion and I'm extremely unsatisfied with the lack luster response I got when I confronted them about it. I feel dealerships treating customers in this fashion is wrong and should not be happening, especially when it affects their finances in the present and future purchases they may need from that point forward.
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    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Midwest Plains

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