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Find a Location

Aspen Dental has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Aspen Dental

      260 Hamilton Crossing Drive Alcoa, TN 37701

    • Aspen Dental

      1647 E. Stone Drive Kingsport, TN 37660

    Business ProfileforAspen Dental

    Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Aspen Dental has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Aspen Dental

        260 Hamilton Crossing Drive Alcoa, TN 37701

      • Aspen Dental

        1647 E. Stone Drive Kingsport, TN 37660

      Location of This Business
      260 Hamilton Crossing Drive, Alcoa, TN 37701
      BBB File Opened:
      1/29/2016
      Alternate Business Name
      • AJ & Associates Dental PC
      Contact Information

      Principal

      • Dr. J. Adams DDS

      Customer Contact

      • Dr. J. Adams DDS
      • Dr. P. Chandrasekhar
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      3 Customer Complaints

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      File a Complaint

      Customer Reviews

      1 Customer Reviews

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      Start a Review

      Most Recent Customer Review

      Larry B

      1 star

      04/27/2023

      I went to Aspen Dental in January for a partial dental replacement. I went in and was told after X-rays I needed much more done before the partial could be replaced. The original price was over $8k then told way too much they reduced it to $2109. They advised extraction needed said they sent a request to proceed by family physician but after several calls both to Aspen and my doctors office no waiver was sent. I then made three separate trips to get this resolved before I finally gave up and told them to refund my money for services not completed. They gave me a run around for months so after several calls to complain they said contact the insurance company of which I did repeatedly. They advised Aspen had filed a claim for procedures not done. I called Aspen again told them what had been said of which they said we will call you back of which has never happened. The insurance then advised the dentist doing the work wasn’t covered by United Health Care and that they had filed another claim which was again was for procedures not performed by them. I call again told them United said claim was paid. Aspen said they would keep refilling and they would eventually pay. This is the problem they filed false claims several times ,upscaled for unneeded work ,never called me at any point to resolve complaints, refused to refund for any non performed procedures, fraudulently filed false claims. I visited the office and told them I wanted an itemized list of what they filed with insurance company of which I have never gotten. I am a 75 year old veteran who trusted too much and now have been taken advantage of and talked to as if I were senile.

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      BBB of Greater East Tennessee

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