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Business Profile

Insurance Companies

Ambetter of Tennessee
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1.16

Average of 68 Customer Reviews

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Review Details

  • Sheena R

    Date: 11/08/2024

    Ammbetter of TN we had a few mishaps in the begging but they corrected them immediately and since then it has been the best thing that has ever happened to our family, before this we had we had NOTHING but doc bills and empty pockets, and as far as insurance goes my sweet husband “bless him” and know me, we both have high blood pressure, but he takes about 9 different meds for that, I take one but other stuff too, like huffers and anxiety meds but with him it’s still to high his (bld pressure) but at least now he’s able to function better and see, when his bld pressure is high he goes blind as a bat, and a busting headache but anywho, they have made our lives better for having insurance to be able to go to the doc and not worrying about going to see a doc for much need help or eating for the next few week and we always chose food, for us and our puppers… So yea thanks to ********* I have a chance to make up for long lost time to go to a much needed doc visits and and choose good health coverage over neglected health, due to no insurance or money, by the way we only pay 40.44$ per month so it’s 20.22, per person and all our doc visits are free and even some chiropractors and other stuff too, all our meds too, they are free, $40.44 for two ppl with seasonal jobs, so yeah it’s great..!!!! Thanks Ammbetter, chat with ya soon to reregister…!!!! I think we have bronze or silver, but I think it’s bronze, but it’s good..!! Pic our own docs, the whole nine yards..!! Oh and they paid thousands of doallrs to the ER for two Visits for my hubby, we only owed 25$ buck each time, can’t beat that…. EVER…!!!:)

  • Hallie S

    Date: 09/17/2024

    We got a new health insurance company after some headaches with ambetter. Went through the marketplace and got new insurance coverage, the marketplace told us they would notify ambetter of our new coverage, but of course I felt it best to let them know we got new coverage as well. 3 months later and we are still being billed for double health insurance. I have called 3 times for a total of 4 hours trying to get them to stop. They have taken a total of $1750 illegally and now are making us wait 7-10 business days to get our money back that they took.

  • Sabrina R

    Date: 08/07/2024

    This insurance company is a complete scam. I've been seeing the same doctor as a primary care physician for several years now. I was forced to switch to a different insurance company because of cost recently, and chose Ambetter. They refuse to list her as my primary care physician because she is coded as an internist in their system. I will be getting rid of their "coverage" as soon as possible. Don't waste your money!

  • CAROL H

    Date: 07/11/2024

    Do not get Ambetter...I called at least 3 doctors that were listed on the provider list with Ambetter to make new patient appointments..all 3 took my information and just as soon as they got to the question of which insurance I have they all hung up on me. So I guess that I'm going back to ****..

  • Monica B

    Date: 06/24/2024

    Ambetter insurance is worst I have ever had. They don't cover pap smear or a biopsy I need. I got covid and the meds were Not covered. Pharmacy said would cost 1600$. Why pay for insurance that is no good???

  • tracey w

    Date: 06/06/2024

    good moring this was the worse insurance i every it doesnt pay for anything i still at emergency hospital bill that needto pay they dont pay anything have switch up with different clinic hospital none of themaccept why are they still in business they are fake

  • Kevin R

    Date: 05/31/2024

    One star, and that's only because they offered the lowest price. Ambetter is one of the "you get what you pay for" companies. You pay less than the others so, yeah you get shafted at every turn. Ambetter uses every single loop hole and guideline they can to: 1. Make getting expensive issues covered a nightmare. 2. Take your healthcare decisions and advice from the physician out of the equation until their own requirements and decisions are met. 3. Deny doctors certain diagnostics that are normally available to them until they feel the doctor/patient has undertaken cheaper diagnostic options, even if those cheaper alternatives are necessary or warranted. 3. Provide outsourced customer service as initial contact which is scripted and totally inadequate. My advice is to get as far as possible from Ambetter. Their prices/coverage do seem attractive when seen up against their competitors however, they simply do not deliver on that value for money.

  • WAEL M

    Date: 05/29/2024

    I search for internal medicine doctor , many doctors don't accept Ambetter . The only one I found after more than 2 months

  • Antoinette R

    Date: 05/04/2024

    I have not used it yet but I will need to cancel it I will give a no star rating

  • Robert J

    Date: 05/01/2024

    I had Ambetter silver 1 January within three weeks. My plan was dropped down to an instead of a silver plan. It was aI had Ambetter silver 1 January within three weeks. My plan was dropped down to a instead of a silver plan. It was a bronze plan. None of my doctors would take it and I couldn’t get none of my prescriptions for free anymore. I’m actually on low income so I needed this insurance at that rate there once they change my policy without my knowledge, I couldn’t even go see a doctor or even get my prescriptions and then when I was able to pay for my prescriptions days later without my knowledge now my insurance plan covers free generic prescriptions and they have charged me for every single prescription that I have gotten in the past five months on the policy says they’re free but in reality they’re being dirty. Something has to be done about this. You can’t keep playing with people like that. If you’re not gonna give them free health insurance then don’t give it to people don’t tell them their prescriptions are free if you’re gonna turn around the charge them for them Plain and simple what they’re doing is illegal and they should be arrested for it

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